Got Flare?

almost 5 years ago

Community Tracker

I spent a lot of time in the last couple of months working on a new project I like to call community tracker. When running projects you need some way of tracking defects and feature requests. If you do not have a way of doing so you drown pretty fast. There are probably thousands of bug trackers out there, all with their own strengths and weaknesses. Some are free and some are hellishly expensive. Nonetheless, every developer needs a bug tracker.

When I started Media Browser I used google's free bug tracker on google code. It functioned alright but was not that enjoyable to use.

Meanwhile, in another universe, I spent a fair bit of time on stackoverflow. Too much time if you ask me.

So, I thought to myself, why not kill to birds using a single stone. Make it fun to track defects and migrate my addiction to a new site.

Can tracking product defects be fun?

There is something "fun" about stackoverflow. You do stuff on the site, if your behavior is popular you are given "reputation", positive reinforcement makes this addictive really fast.

I decided to take a classic bug tracker design, mix in a bit of stackoverflow and "uservoice":http://uservoice.com/ and see what pops out at the other end.

Why bother?

Does your bug tracking system come with flare?

  • When I fix a bug on community tracker I get the "Bug Slayer" badge and a 15 point bonus.
  • When I complete a feature request I get the "Dream Maker" badge and a 15 point bonus.
  • If someone figures out how to reproduce a bug they get the "Detective" badge and 15 point bonus.
  • If someone submits a bug that gets fixed they get the "Reporter" badge and a 15 point bonus.
  • And so on ...

Through tagging, achievements, reputation and a healthy community, tracking bugs and features has become fun.

The results are very promising, in the last couple of months we had

  • 42 fixed defects
  • 8 feature requests completed
  • 24 questions resolved

Its early days for my community tracker project. Nonetheless, I believe it is taking Media Browser to a much more mature level. We are communicating better with our users.

I hope some day soon to have more projects using the community tracker engine.

Do you find the Media Browser community tracker enjoyable?

Comments

Ofek almost 5 years ago
Ofek

Great idea, man!

Riccardo almost 5 years ago
Riccardo

Yep, I'm liking it! Earning reputation does have an addictive quality to it, a little different to a straight post count. Plus, the tracker is a great way to see what's happening with Media Browser.


It might be nice in a future revision to assign icons to those achievements and then display them below a user's name alongside their rep. At the moment they're hidden away in the profile screen, so it would be nice to show off your flair. :)

Craig almost 5 years ago
Craig

I need to start working harder if I'm to reach the required minimum of 15 pieces of flair… haha enjoyed that movie so much.


Community tracker is awesome man.

Hitesh_Ashar about 4 years ago
Hitesh_Ashar

Hey, this defect tracker looks awesome. Great work!
Also, congratulations on your association with SO.

Do you plan to make community-tracker available such that once can use it for their personal projects?

Thanks again and keep up the good work!

Sam Saffron about 4 years ago
Sam Saffron

It is available in beta now ... just head to http://community-tracker.com


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